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Connected Car Online

Connected Car Online enables a fully digital and intelligent Service Maintenance or Repair (SMR) booking journey, with processes designed to minimise vehicle downtime and will continually drive improvement across the service network.

Connected Car Online is about prognostics, managing vehicle downtime before it happens and (where you cannot predict it) ensuring the vehicle is back on the road as quickly as possible and with the minimum amount of disruption to the driver. All parties will be able to see real-time updates, get appropriate levels of alerts and notifications, and benefit from automatically triggered escalations to ensure efficiency and compliance at every vital step.

Find out more about Connected Car Online and the range of online products from All Fleet Online. Speak to your account manager or send us an email:

Why use Connected Car Online?

A Portal For Every User

  • Drivers can self-serve, updating their own details and booking convenient appointments at approved and relevant service centers
  • Lessee fleet managers can see the details available to drivers across their estate, carry out updates and administration where required, in addition to keeping ahead of alerts and escalations
  • Vehicle lease company can see the performance of their fleet, their service centers/providers, how the technology is being positively harnessed and utilised, and performance of their networks against Service Level Agreements.

Minimising Vehicle Downtime

All Fleet Online are working with experts in the field of telematics, vehicle manufacture and vehicle maintenance to deliver prioritised data feeds for intelligent work identification that does not simply react to a single trigger out of context.

The data provided enables a set of actions to be triggered (according to the priority) and a booking process commences to avert unmanaged disruption ahead of potential failures – all without the need for driver interaction or foresight.

Fewer bookings leads to less disruption and vehicle up-time – which is good news for everyone.

Reducing the Penalties for Non-Compliance

The penalties for non-compliance can be significant. Missing vehicle servicing deadlines can be costly and invalidate warranties, potentially impacting vehicle resale values. Exceeding MOT periods can have legal implications and invalidate insurance, which can have significant cost and legal implications.

Connected Car Online will notify the driver to arrange for essential service bookings, statutory vehicle inspections or recall visits. Where no action is identified as having been taken, escalations will automatically trigger. The escalations continue until the appropriate action is taken.

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