All Fleet Services provides a wide range of services dedicated to the fleet and automotive industry. Our contact centre facility is available 24 hours a day, 365 days a year.

All solutions are tailored to meet clients’ individual business requirements.

All Fleet Services is now firmly established as a market leader in the provision of contact centre solutions to the fleet automotive industry and holds contracts with high profile fleet operators, offering daily services to over half a million vehicles.

This centralised booking in service by the experienced All Fleet Services team enables drivers to call one central number and discuss their requirements for a service, MOT, repair and recall.

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This system provides full events scheduling for vehicles, enabling the experienced All Fleet Services operator to communicate the work requirements to the repairer and the fleet manager.

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Whether it’s for a breakdown or SMR booking, commercial vehicle or car and van, the Downtime Management system utilises telephone, email and SMS to manage vehicles while they are off the road.

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All Fleet Services new ‘Fleet Administration’ product is a welcome addition to our service portfolio and represent excellent value to customers looking to reduce the cost for managing their fleet whilst improving compliance.

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This one-stop service provides one point of call for all driver enquiries, 24 hours a day, seven days a week, 365 days a year for break downs, accidents, short term hire, glass, or general enquiries, tyres. Whatever the problem, we provide the solution!

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Supporting the BVRLA’s Drive Europe programme, All Fleet Services manages member, company and individual fulfilment for drivers travelling abroad. The company issues some 30,000 Foreign Travel Packs a year, 46 per cent of which are distributed from June to August.

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This bespoke customer satisfaction programme uses the Nett Promoter scoring system to enable AFS to provide valuable information allowing clients to benchmark themselves against other UK organisations.

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Our specialist resource represents your dealership, contacting your past and present customers, offering them your services – from MOTs, car care and winter programmes through to full servicing, and any other services you choose to offer or focus on at a particular time.

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